{"id":7540,"date":"2018-09-28T11:41:46","date_gmt":"2018-09-28T08:41:46","guid":{"rendered":"http:\/\/www.gbntc.sa\/?p=7540"},"modified":"2025-03-20T05:15:44","modified_gmt":"2025-03-20T02:15:44","slug":"how-to-build-a-loyal-customer-community-lucy-kovalova-woods","status":"publish","type":"post","link":"https:\/\/www.gbntc.sa\/ar\/blog\/how-to-build-a-loyal-customer-community-lucy-kovalova-woods\/","title":{"rendered":"How to Build A Loyal Customer Community | Lucy Kovalova-Woods"},"content":{"rendered":"

Loyal customer community is a key to business success. Not many business owners recognize the real issue. Most businesses still focused on \u2018selling more\u2019, \u2018generating leads, \u2018conversion\u2019, \u2018average bill\u2019, etc. For the time being it was acceptable, but not anymore. Your business surviving only when it based on three pillars, \u2013 quality of product or service you provide, correct and effective marketing, outstanding customer service.<\/p>\n

Either of pillars is important, any of it can\u2019t be ignored. Only this way you can build loyal customer community which drastically impacts your business bottom line. Loyal customer A. buying more, B. recommending and advocating brand. Loyal customer\u00a0generates you higher profits\u00a0without any extra expense to marketing. Sounds easy as it is.<\/p>\n

<\/div>\n

Customer service is one of the pillars \u2013 it can either grow or destroy your business in seconds. In fact only one person in your office or store can easily do so. That\u2019s why customer service is so important.<\/p>\n

To build an outstanding customer service you need:<\/p>\n

1. Hire right people,<\/p>\n

2. Train and develop talents,<\/p>\n

3. Organize and maintain all the processes properly.\u00a0\u00a0One of these points is not enough, only all three will work.<\/p>\n

For many years customer service been recognized as top priority in hospitality industry only. The industry keeps higher standards in order to survive. That\u2019s why we should keep this as an example and develop hospitality in every business. \u2018It\u2019s more about hospitality today, than business\u2019. Everything is hospitality, hospitality is everything.<\/p>\n

The pillars we settled up are the base of customer satisfaction, customer satisfaction forms customer experience, influence customer impression. It\u2019s the factor that impacts loyalty directly and impacts business bottom line as a result.\"Test<\/a><\/p>","protected":false},"excerpt":{"rendered":"

Loyal customer community is a key to business success. Not many business owners recognize the real issue. Most businesses still focused on \u2018selling more\u2019, \u2018generating leads, \u2018conversion\u2019, \u2018average bill\u2019, etc. For the time being it was acceptable, but not anymore. Your business surviving only when it based on three pillars, \u2013 quality of product or […]<\/p>\n","protected":false},"author":21,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[104],"tags":[],"class_list":["post-7540","post","type-post","status-publish","format-standard","hentry","category-uncategorized-en"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.gbntc.sa\/ar\/wp-json\/wp\/v2\/posts\/7540","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.gbntc.sa\/ar\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.gbntc.sa\/ar\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.gbntc.sa\/ar\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gbntc.sa\/ar\/wp-json\/wp\/v2\/comments?post=7540"}],"version-history":[{"count":0,"href":"https:\/\/www.gbntc.sa\/ar\/wp-json\/wp\/v2\/posts\/7540\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.gbntc.sa\/ar\/wp-json\/wp\/v2\/media?parent=7540"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.gbntc.sa\/ar\/wp-json\/wp\/v2\/categories?post=7540"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.gbntc.sa\/ar\/wp-json\/wp\/v2\/tags?post=7540"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}