1 DAY MASTERCLASS IN PROJECT MANAGEMENT AGILE PRACTICES
OVERVIEW PROJECT MANAGEMENT:Agile methodology is an alternative to traditional project management. It is typically used in determining requirements and creating project plans for software...
5 DAYS MASTERCLASS ON CUSTOMER SERVICE and COMMUNICATION SKILLS
OVERVIEW CUSTOMER SERVICE:Customer service and Communication is an essential skill for conducting business, especially in the international context of aviation. This Masterclass will dive...
3 DAYS MASTERCLASS ON CROWD MANAGEMENT
OVERVIEW CROWD MANAGEMENT:Crowd management is about controlling and managing the crowd with confidence, knowledge and effective communication skills. This Masterclass will cover topics such...
3 DAYS MASTERCLASS ON AVIATION STRATEGY
OVERVIEW AVIATION STRATEGY:This Masterclass focuses on the strategic role of the manager, emphasizing insights relating to the process of strategy development. You will learn...
2 DAYS MASTERCLASS ON AIRPORT MARKETING
OVERVIEW AIRPORT MARKETING:Airports operate in a highly competitive environment, and are increasingly generating revenue through ancillary services. Using the latest marketing methods, this Masterclass...
5 DAYS MASTERCLASS ON AIRPORT MANAGEMENT AND OPERATIONS
OVERVIEW AIRPORT MANAGEMENT:This Masterclass focuses on airport sand their environment with special focus on strategic business management and planning and development as well as...
4 DAYS MASTERCLASS ON AIRLINE REVENUE MANAGEMENT
OVERVIEW AIRLINE REVENUE MANAGEMENT:This Masterclass will help discover the techniques applied by airlines to derive revenue from seat sales to maximize profitability. The participants...
4 DAYS MASTERCLASS ON AIRLINE OPERATIONS
OVERVIEW AIRLINE OPERATIONS:This Masterclass provides flight dispatcher school students with the fundamental aviation background necessary to succeed as a flight operations officer, or as...
2 DAYS MASTERCLASS ON AIR TRANSPORT FUNDAMENTALS
OVERVIEW AIR TRANSPORT FUNDAMENTALS:This Masterclass will provide you with an overview of the air transportation system that illustrates the interdependence among its components: Airlines,...